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In almost every aspect of your life, you get to choose products and services that align with your interests and values. From the car you drive to the clothes you wear, to the food you eat. Banking and spending is one of the few areas where you can't. We created Liquidity Financial to create banking and spending products that align with the interests and values of a new generation.

One of our top priorities is safeguarding your personal data. We've implemented a robust system designed to protect your data from unauthorized access. Our dedicated team of experts consistently evaluates and enhances our security protocols to proactively address potential threats. We rigorously adhere to all applicable data protection laws and regulations. Your data is used only for the specific purposes for which you've granted us permission. With our commitment to data security, you can trust that your personal information is in safe hands.

At this time, we do not offer Business Accounts. If you're interested in having a business account in the future, please reach out to our support team in the app.

Currently, all cards are available to all US citizens or legal residents of all states in the US who meet the following criteria:

• Are at least 18 years old
• Is the account owner of an active US checking or savings account
• Has a US phone number
• Have valid identification:
• State-issued IDs such as a Driver's License or Identification Card
• Valid passport
• Passports will not be accepted from countries listed here
• Valid passport

SSN *We do not accept expired IDs* US citizens abroad must have a US physical residential address PO Boxes and mail shipping service addresses are not supported

Anywhere Visa is accepted, including international locations (fees may be applicable). All of Liquidity Financial's cards give you the power to make purchases at countless destinations worldwide, online or in-person. Our cards give you a reliable and hassle-free way to carry out your day-to-day buying activities.

When signing up for DogeCard, you’ll receive a free checking account with an account and routing number. Checking accounts are powered by Lewis and Clark Bank. Where to find your account information: You can access your account and routing number in the “Accounts” section of your app. Please note that payments made with account and routing numbers do not earn Dogecoin rewards Will I be charged fees? Below is a list of fiat fees:

• Fiat:
• Monthly account fee: $0
• Virtual card issuance: $0
• Plastic physical cards: $0
• Metal physical cards: $40 (optional)
• ACH Transfer: Incoming: $0
• ACH Transfer: Outgoing: $0
• Domestic Wire: Received: $1
• Domestic Wire: Sent: $5
• International Wire Received: $20
• International Wire Sent: $20
• Remote Check Deposit: $0
• ACH Returns: $15 / transaction
• NSF Fees: $35 / transaction
• Stop Payment: $35 / transaction
• Research request: $15 / transaction

*Please note that there's a $3 fee per ATM withdrawal when using to withdraw from your Account* An important note: When you make a deposit using your card, the transaction will show on your bank statement as “Solid” as the recipient. Solid is Liquidity Financial’s banking partner.

A standard ACH transfer will take about 3-4 business days (Monday-Friday) in order for the transfer to be completed. Your bank may take additional days for processing. If that waiting period falls on a bank holiday, please allow an additional 1-2 days longer for the processing time. We strongly suggest that you push funds in from your external account. Bank to Bank-to-bank transfers and Direct Deposits have no limits and don’t count toward your daily/monthly limits. Most large banks offer this service. Please contact your bank directly for specifics on how to send money from your external bank to your card.

Liquidity Financial will not originate accounts, send/receive payments or issue cards to persons or businesses from the countries/jurisdictions below:

• Afghanistan
• Albania
• Balkans
• Barbados
• Belarus
• Burkina Faso
• Burma (Myanmar)
• Cayman Islands
• Central African Republic
• China
• Congo, Democratic Republic of
• Cote d'Ivoire (Ivory Coast)
• Cuba
• Cyprus
• Eritrea
• Ethiopia
• Gibraltar
• Haiti
• Hong Kong
• Iran
• Iraq
• Jamaica
• Jordan
• Korea, Democratic People’s Republic of (North Korea)
• Lebanon
• Liberia
• Libya
• Mali
• Mozambique
• Nigeria
• Panama
• Philippines
• Russia
• Senegal
• Somalia
• South Africa
• South Sudan
• Sri Lanka
• Sudan
• Syria
• Tanzania
• Turkey
• Uganda
• Ukraine (including the regions of Crimea, Donetsk and Luhansk)
• United Arab Emirates
• Venezuela
• Vietnam
• Yemen
• Zimbabwe

Download our app: Play Store- Pride Card IOS- Apple PrideCard IOS- Apple CauseCard Play Store- CauseCard We prioritize the security of your information, using it only for identification purposes and never credit checks. As a financial institution, we adhere to legal requirements, which mandate the collection and verification of identification information for all account holders to combat terrorism funding and money laundering. Your data is handled with care and in compliance with the law to ensure your security and privacy.​ What does this mean for you? When you open an account with us we will ask for the following information:

• Full name
• Residential address
• Social security number
• Date of birth
• Phone number
• Email address
• We may ask to see your driver's license, passport, citizenship card, or other identifying documents

If you have any questions please reach out to our support, we are happy to answer any questions you have.

You can have an account with each program we offer. Each of our programs offers its own individual spending limit. You can sign up for both using the links below: Play Store- Pride Card IOS- Apple PrideCard IOS- Apple CauseCard Play Store- CauseCard

In most cases, applications are approved automatically. However, there are cases that your application will need to be manually reviewed by our team. If your application is in review and we need more information, we will reach out via chat in the app or email. If you have any questions please reach out to support!

What purchases/transfers don't qualify for micro-donation, cash back or crypto rewards All purchases made with your card will receive rewards, (micro-donations or cash back) except the following:

• Payments used with a pin
• Payment or funds transfer, including incoming transactions, and outgoing transactions where you’re the receiving party
• Peer-to-peer transactions
• ACH transactions
• ATM transactions
• Fees
• Chargebacks
• Adjustments
• Wire transfers

The choice to donate your rewards or receive cash back is completely up to you! Follow these steps to change your type of rewards:

• Navigate to the rewards tab in your app
• Click the gear icon at the top right corner
• Choose instant cashback or donate to a charity
• If you choose to donate to charity, the app will prompt you to choose a charity from the list of charities we have available.

If you have any trouble please reach out to support!

When you make a qualifying purchase, you'll receive your rewards immediately. Please note that there is a 48-hour waiting period before it can be transferred out of your account. Once the 48 hours have passed, you'll be free to sell or transfer your rewards.

Your card has daily and monthly deposit and purchase limits. These limits are determined at the time of your application. When the time comes and you would like to increase your limits, you can request a limit increase by chatting via the app with our support team. How does Liquidity Financial determine if I am eligible for an account limit increase? There are a few things that the bank takes into consideration when you apply for a limit raise and a few of these items are:

• Activity on the card
• If the account is in good standing
• The age of the account

After you request a limit increase, Liquidity Financial will review your account and will message you directly via the app to let you if your limit raise request has been approved or declined. Please allow up to 48 hours for this process. *** If your limit has been increased please allow 24 hours for your account to reflect these changes.

Your account can only be connected to one external bank account at a time, but you can change which external bank account you have linked at any time. Follow these steps to change your linked external bank account: In the app:

• Log in to the card app
• Tap your profile icon in the upper-right corner
• Tap connected accounts
• Tap the trash can to the right of your connected checking account
• Follow the prompts to link your external bank account.

Liquidity Financial Banking services are provided by Lewis & Clark Bank, Member FDIC.

There are a few reasons why your transaction can be declined: You have insufficient funds in your account You have reached your account limit

Yes! Paying your bills that require ACH with your card is easy. Included below are the instructions to get you set up to earn rewards for paying your bills. How to set up bill pay in the Paypal app

• Open the PayPal app and Select Pay Your First Bill
• Link your card to your PayPal account (this is how you get rewards for paying your bills)
• Find your biller (mortgage, utility, insurance, phone, etc...)
• Add the account details as promoted
• Pay your bill
• Earn rewards!

***Not all companies are listed, but many are.

If you see a fraudulent charge, please lock your card to stop unauthorized transactions. Instructions:

• Log in to your app
• Tap on your card
• Tap the toggle next to Lock Card
• Contact the merchant associated with the purchase to see if they can give you any information on what the charge is.

The most common type of unrecognized transaction we see is a charge from a merchant that doesn't look familiar. Merchants have been known to use a different name for their billing or you could have a subscription that bills every six months or a year that you have forgotten about. If after speaking to the merchant you are certain it is fraudulent please follow the instructions below:

If you find an unauthorized or fraudulent charge, contact our support team to start the process. They'll carefully review your case and work with our banking partner to investigate and work to get your money back from the merchant. Please note disputes can take up to 90 days.

If you decide that you'd like to delete your account you can do so within your app. Before closing your account, make sure to withdraw all your money & make sure all transactions are complete before requesting account closure. If there are any pending transactions, we may temporarily suspend your closure request until everything is settled. After we close your account, you'll still have access to our app and your account statements for six months to help manage your financial records. Once you are ready follow the directions below to close your account:

• Open the app and Navigate to your profile. (Find your profile by clicking the person icon)
• Scroll to the bottom of your profile and click "Delete Account"
• You'll see a pop-up asking you to confirm the deletion

Once you delete your account, If you're having trouble deleting your account, please contact Support within the app.

If you need to change your name, address, email address, or phone number please chat with our support team directly in the app in order to process the change.

Most of the time applications are automatically approved. However, sometimes we have trouble verifying your information or we need more information that requires an account to be manually reviewed. How long does the review take? The review process usually takes 24-48 hours unless more information is needed. In that case, our team will reach out to you via the app or email.

Keep an eye on your chat and email just in case we are trying to get ahold of you for more information. If you don't hear from us or would like a status update after 24 hours please reach out to support and we will be happy to look into the status for you.

Currently, we offer two ways to add funds to your DogeCard,PrideCard and CauseCard account. ACH & Direct deposit. Instructions to add your bank account:

• On your Card app
• Tap the first tab on the left
• This will take you to the Add Money section
• Select the type of account you want to link
• Tap Bank Account
• Tap continue from the Plaid screen
• Search for your bank in the search bar

Log into your external bank and authenticate to establish a secure connection

A great way to continuously fund your account is to have your paychecks automatically deposited with us. Tapping this button will start a setup wizard to create a Direct Deposit form to give your employer. Alternatively, you can give your Account and Routing numbers to your payroll provided, if you have that option.

Liquidity Financial uses Plaid to securely connect your checking or savings account to fund your account. If you do see your bank in the list but you cannot get it to connect we recommend contacting your bank to ensure there are no issues or they are not blocking the connection. If everything checks out and you are still having trouble please contact our support via the app for us to assist you. If you do not see your bank on the list we suggest keep checking in to see if the bank has partnered with Plaid. Please note: When linking an external bank account, it must be a checking or savings account. We do not support business accounts or third-party accounts (even if your name is listed on the account). What can you do to fund your account? We recommend pushing funds into your account from your external bank account. Almost all banks support the option to send funds to another account. Please check with your individual bank on specifications on how to push funds. Bank to Bank Transfers and Direct Deposits have no limits and don’t count toward your daily/monthly limits.

Activating your card is quick and simple! Open your card app and tap on the text on the card icon that says, “Tap here to activate card". If you don't see the text on the card icon, click the card to see if you already have a card number available. If you do your card is activated. You can add your virtual card to your Apple or Google wallet for use immediately.

If your card is compromised, lost, or stolen you can lock your card from your app using the steps below:

• Click on the card in your app
• Click on the "Lock Card" switch to prevent any transfers from being processed.
• Once you've locked your card, please contact our support team directly via the app to request a new card.

*You do not have to wait for your physical card to arrive before you can use it.* Your card will show in your account upon creation & you can use your card immediately. Add it directly to ApplePay and GooglePay directly from the app by tapping the add to Wallet option at the bottom of the screen. Your card will ship and generally deliver between 7-10 business days. If you have not received your card by the 10th business day please contact support. *Please note there's a debit card re-order fee of $5 for all physical cards*